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Why didn't I get paid for my Edenred card for recreation?

It could happen that: You forgot to activate your card. You have entered an incorrect PIN code. You do not have enough credit on the card. The operation in which you tried to pay by card is not our place of acceptance. Your card payment was worth more than € 500.

Why didn't my Edenred meal card payment go through?

It could happen that you forgot to activate your card. You entered the wrong PIN code. You don't have enough credit on the card. The establishment where you tried to pay by card is not our acceptance location. Your card payment was more than €150 (applies to contactless cards as well as payments via Apple Pay, Google Pay mobile applications or payments via [...]

What is the maximum payment with an Edenred card for meals?

The maximum value of payments via the Edenred card for dining or via mobile payment via Apple Pay, Google Pay or via SMS is €150/day. The maximum value of a single contactless payment without entering a PIN (applies only to contactless cards) is €50. For contactless payments over €50, a PIN code must be entered.

What is the Edenred mobile application and what is it used for?

Thanks to the Edenred mobile application, you have your personal online account at your fingertips. You can find out the available balance on your card, an overview of your transactions, a list of restaurants in the area, exclusive offers from partners, and a PIN code that you can change. In the event of loss or theft of your card, you can immediately block it in the application, thus immediately avoiding the risk of someone […]

Where can I find my balance on the Edenred card?

You can check your balance at any time in Edenred via the Edenred mobile application or in your personal online account My Edenred or by calling 02/52 62 7777 according to the instructions on the payphone. You need to have your card PIN code and the 16-digit number from the back of your Edenred card ready.

What is a personal Eden Myred online account?

With the Edenred card, each employee gets access to their My Edenred online account, thanks to which they get an overview of their transactions performed with the Edenred card for recreation. It activates the card in its online account, displays the PIN code, finds out the current balance on the card, searches for acceptance points in the vicinity or blocks the card in case of loss or theft.

GDPR - Personal Data Protection

What is the GDPR Regulation? It is Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46 / EC (the "Regulation"). The regulation introduces a number of new principles in order to strengthen and unify the protection of personal data within the European Union. Implementation of the Regulation […]

Cookies policy

PRINCIPLES OF USING COOKIES Welcome to the website www.edenred.sk, which is the property of Ticket Service, sro. The website uses cookies to provide optimal services, personalize ads and analyze website traffic. By using this website, you agree to this. This Policy on the use of cookies is intended to inform you about our procedures for obtaining information from you during your visit to our website […]

What are the advantages of your system in terms of communication with employees? It allows the system e.g. to send bulk automatic emails at various events or occasions?

The Edenred Benefits Premium platform can be used as an effective internal communication tool. Edenred Benefits Premium enables interactive personalized communication via e-mail or SMS. The employer can use the so-called EVENT MESSAGES (if a certain event occurs, a communication activity will be implemented) or GROUP MESSAGES (used to communicate promotional or informational activities for a selected group of members).

What benefits will I receive from the system?

It is possible to generate any reports from the system according to the individual needs of each company. These include, for example, reports on the use of benefits for a certain period, an overview of the use of defined groups of benefits, employees, cost centers, etc. Output reports and statistics will also depend on what data will be recorded for individual employees in the system. Part of the monthly […]

Is it possible to provide different benefits to different employees according to the organizational structure? Can I differentiate between them and assign them different allowances or different types of benefits?

It is possible to provide different contributions and different benefits to different groups of employees. It means that employees will see in their account only those benefits to which they are entitled.

Idealday- World Solidarity Day

Idealday- World Solidarity Day

Idealday - World Solidarity Day

8 Edenred employees take part in Idealday - World Solidarity Day

Edenred enters the world of yachting with the sponsorship of Captain Emmanuel Le Roch of France

Edenred Group has decided to join forces with French captain and businessman Emmanuel Le Roch, who will take part in the Route de Rhum race in the Class40 category for the first time. The legendary transantlantic race will begin on November 4, 2018 in Saint-Male, France. Edenred expands reach of its brand Continuing the rebranding that began in 2017, […]

Edenred presents its new global identity

The world leader in transactional solutions for companies, employees and traders will offer all its solutions in 42 countries under a single Edenred brand.

Edenred presents its new global identity

The world leader in transactional solutions for companies, employees and traders will offer all its solutions in 42 countries under a single Edenred brand. Edenred takes its transformation to the next level with a strong and unifying brand that covers $ 43 million. employees, 750 thousand companies and public institutions and 1,4 mil. contract traders. 250 products and services developed by this Group, including […]
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