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published  12.02.25  v 

Both customers and restaurants are satisfied with digitalization

Digitalization is changing the world and the food industry. The latest FOOD Barometer results show that both employees and restaurants are praising it. The transition to digital meal cards brings convenience, security and environmental benefits.

The data speaks clearly: digital solutions are perceived as a better alternative to paper vouchers.

Customers welcome digitalization. In the latest FOOD Barometer survey, 92,2 percent of employees expressed satisfaction with the digital version of meal tickets. The main reasons are convenience in payment, environmental protection, greater security, as well as many benefits that only Edenred cardholders receive.

Digital cards enable simple and fast transactions, eliminating the risk of losing or damaging paper tickets. Their use is also environmentally friendly – ​​they produce no waste and save paper resources.

"The digital space offers great opportunities that save time and money for both employers and employees when managing and using benefits. They all have them at hand and are clear," says Lívia Bachratá, Director of Public Affairs at Edenred.

How do they perceive the digitalization of restaurants?

In addition to employees, digitalization has also proven itself in the catering sector. According to the FOOD Barometer survey, 77,7 percent of restaurants are very or quite satisfied with the digital meal voucher system. Thanks to it, restaurants simplify payment processing, eliminate administrative burdens and gain access to new customers who prefer digital payments.

"Our digital solutions shorten and simplify the journey between the service provider and its user. We help operations involved in Edenred solutions increase turnover and bring them new customers," adds L. Bachratá.

The future belongs to digital solutions

The satisfaction of both employees and restaurants clearly shows that digitalization is not just a trend, but an essential step towards modernizing catering benefits. Edenred, as a leader in this field, brings solutions that reflect market needs and improve the daily lives of employees and entrepreneurs in the gastronomic segment.

The survey results confirm that digital meal cards are more practical, environmentally friendly and efficient than paper vouchers. The future is digital – and the satisfaction of their users, confirmed in the survey, is proof of this.

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